Users

The Users tab of Users & access is the central place for managing every user in your workspace — viewing their status, changing their Access Level or Role, enabling or disabling accounts, and running bulk actions on multiple users at once.

Required permission

Viewing the list requires Tenant Admin access. Making changes (changing roles, disabling users, bulk actions) also requires Tenant Admin. Users at lower access levels do not see this tab.

The user table

Each row represents one user. The columns are:

Click any column header (except Actions) to sort by that column. Click again to reverse the sort direction.

Search and filtering

• Search box — filters the list by name or email as you type.
• Show forgotten users — when on, users who have been forgotten (anonymized) are included in the list. Those rows are read-only and cannot be selected or modified.

Changing Access Level and Role

Both settings can be changed directly from the table row — no need to open the edit dialog. Click the value in the Access Level or Role column and pick a new one; the Role list is searchable, because it grows with your workspace. The change is applied immediately. Your own Access Level is not editable here.

"What does each Access Level actually allow?" See Access Levels for the full breakdown of what Tenant Admin, Project Admin, and Regular User can do. For what a Role controls, see Roles.

Row actions

Every row carries an actions menu at its right-hand end:

None of these apply to your own account On your own row, everything below Change email is unavailable and reads Not on yourself. This is intentional — it prevents accidental self-lockout.

Editing a user

Edit user… opens a dialog where you can update the user’s Name, Email, Access level and Role. Nothing is written until you choose Save changes.

Changing an email address

Both Edit user… and Change email… open the same dialog. Type a new address into its Email field and an Apply immediately switch appears. It decides which of two things happens when you save:

• Off (the default) — a verification link is sent to the new address, and the change applies only once the user clicks it. Until then the account keeps its current address, and the pending one is shown beside it in the Users list.
• On — the address changes on save. The user is signed out and has to sign in again with the new address.

Either way, a linked Google or GitHub identity that does not match the new address is unlinked.

Bulk actions

Select users with the checkboxes on the left. The Select All checkbox at the top selects every eligible user in the current filtered view. You cannot select your own account or anonymized users.

Once at least one user is selected, the bulk action buttons appear:

"Forget" is permanent This action replaces the user's personal data — name, email, avatar — with anonymized placeholders and permanently deactivates the account. It cannot be undone, so the confirmation asks you to type FORGET before it will proceed. Use this only for GDPR or data deletion requests where a user's personal data must be fully erased. If you only need to stop someone signing in, disable them instead — that keeps their name readable in run and case history.

"Why can't I check the box next to my own name?" The checkbox is intentionally disabled for the currently signed-in user. This prevents accidental self-lockout via bulk disable or forget. To update your own account details, use your own Profile page.