Accept an Invitation
When a workspace admin invites you, you'll receive an email with a unique link. Accepting is passwordless — you confirm the invitation, sign in with email or a connected provider, and you're in. There's no password to create.
Steps
- Open the invitation email and click the invitation link.
- The preview page shows the workspace name, your email address, and who invited you — confirm these look correct, then click Log in to accept.
- Choose how to continue: Continue with email, Continue with Google, or Continue with GitHub. If you sign in with email, open the sign-in email we send and click its link (or enter the one-time code from it).
- If this is a brand-new account, set up your profile (display name and an optional avatar).
- The invitation is accepted, your account joins the workspace, and you're taken to Home — no separate login step needed.
Use the email the invitation was sent to An invitation is tied to the address it was sent to. Sign in with that same email (or a Google/GitHub account that uses it). If you authenticate with a different address, you'll see an "email mismatch" message and the invitation won't apply.
Invitation errors
If the invitation link doesn't work, you may see one of the following messages:
| Message | Cause | What to do |
|---|---|---|
| This invitation has already been accepted | The link was used previously | Log in to your workspace directly |
| This invitation has expired | The link is older than the expiry period | Ask your admin to send a new invitation |
| This invitation has been cancelled | An admin cancelled it before you accepted | Contact your admin to be re-invited |
| No invitation token was provided | The URL is malformed or incomplete | Use the full link from the original email |
For admins: sending invitations
Invitations are sent from Settings → Invitations — the Invitations tab of Users & access — using the Invite button in that panel. The list shows each invitation’s invitee, what it grants, its scope, its status and when it expires. Filter by status (Pending, Accepted, Expired, Cancelled), and use a row’s actions menu to Resend or Cancel it. Cancelling is reversible — send a fresh invitation to the same address.