Flat pricing per workspace. No seat math.

No. Free is self-serve and stays free while you fit its limits. You only add a card when you upgrade to Starter or Pro from inside the app.

You pay for twelve months up front at the lower monthly rate: Starter is $49 a month ($588 a year) instead of $59, and Pro is $179 a month ($2,148 a year) instead of $189. Switch from Settings › Subscription: moving from monthly to annual applies straight away, with a prorated invoice for the rest of the current month; moving from annual to monthly applies when the year you’ve paid for ends.

Start on Free, then upgrade from Settings › Subscription. Your first payment goes through a secure checkout page, and the plan changes as soon as the payment is confirmed. Later changes go through the billing portal: an upgrade, or a move from monthly to annual, applies at once and is prorated; a downgrade, a move from annual to monthly, or a cancellation applies at the end of the period you’ve paid for.

Nothing already in the workspace is removed or locked. Only the action that would go over — inviting someone, creating a project or custom field, adding or generating cases, uploading a file — is blocked, with a note saying what’s full, how to free space, and which plan lifts the limit.

It takes effect at the end of the period you’ve paid for. If you have more active projects than the new plan allows, a billing admin chooses which stay active and the rest become read-only. Nothing is deleted: read-only projects keep every case, run and result, and completed projects don’t count. Custom fields, statuses and roles and access groups keep working; only editing them needs the bigger plan. Everyone keeps access, but invites stay blocked until you’re under the seat limit.

We retry the charge automatically, and billing admins see a banner across the app. You have 14 days to update the card. After that the workspace is held to Free’s limits until the payment goes through — nothing is deleted, and a successful payment restores the plan.

From Settings › Subscription. Cancelling takes effect at the end of the period you’ve paid for; the plan keeps working until then and the workspace then moves to Free with everything in it. Until that date you can keep the plan instead.

Yes. Enter a promotion code on the checkout page when you upgrade.

In the billing portal, opened from Settings › Subscription with Manage billing. Every invoice and receipt is always available there, alongside the payment method, billing address and tax ID. An invoice is also emailed for each charge when billing emails are switched on for the account.

Single sign-on with Google, Microsoft or any OIDC provider, unlimited users, storage set to fit your organisation, custom AI usage and invoiced billing. It’s set up with our team rather than through checkout.

No. Prices exclude tax; tax is added at checkout where applicable, based on your billing address.

As a relative bar on the Subscription page, not token counts. It resets at the start of every billing month and warns admins at 80%.

Per-seat pricing punishes the teams we built this for: small QA groups who want developers, product managers and contractors in the same workspace. You pay for the workspace’s size, not for who sits in it.

Write to sales@testorchestrator.com and tell us about the project. We look at every request.

The Plans and billing docs cover what each plan includes, what happens at a limit, and what changes when you downgrade.