Contact

Talk to us about pricing, security, or anything else you can’t answer from the docs.

Want to try TestOrchestrator? You don’t need to email us — the Free plan is self-serve and a workspace takes a couple of minutes. This page is for help, sales conversations, and security disclosures.

Most questions answer themselves in the docs.

Setup, billing, integrations — the docs are searchable and the answers are usually faster than email. Try there first.

Support

Help with your workspace, billing, or how something works

Questions about your account, an integration that’s misbehaving, a how-do-I — start here. Real humans, no chatbot triage.

support@testorchestrator.com
We typically respond within 1–2 business days.
Sales & Business plan

SSO, OIDC, larger usage limits, custom contracts

For anything that isn’t covered by Free, Starter, or Pro — Business plan availability, security questionnaires, procurement.

sales@testorchestrator.com
See all plans and pricing to compare published tiers.
Security disclosures

Found a security issue? Tell us, in private

Email details to support and we’ll acknowledge within one business day and follow up with a remediation timeline. Coordinated disclosure welcome.

support@testorchestrator.com
Ack within 1 business day · remediation timeline within 5.
Registered address

TestOrchestrator Ltd.

Unit A421
4 – 6 Greatorex Street
London, E1 5NF
United Kingdom
Company correspondence only — please email for support.
Response times

What to expect

Support: 1–2 business days, Mon–Fri UK hours.
Sales: Same day where possible, next-business-day at worst.
Security: Acknowledged within one business day.
Before you email

Try the docs first

Setup, billing, and integrations are all covered in the searchable docs. Pricing-specific questions are answered on the Pricing FAQ.
Still stuck? Email support — we’ll get back within 1–2 business days.

Already convinced? Skip the email.

Start a Free workspace in two minutes — no card, no sales call. Upgrade in-app when you outgrow it.