Use case · Agencies

QA for agencies: run multiple clients out of one workspace without per-seat fees

Agencies running QA across multiple client engagements need isolation without buying separate tools per client. Here's how TestOrchestrator handles it.

5 min read Agencies
TL;DR

Walled-off projects, per-client permissions, one workspace. Client A literally cannot see client B's work. Bring in contractors for a crunch without a bill spike, and hand stakeholders a project-scoped view without buying them a second tool.

01The agency QA problem

Sound familiar?

You run testing for three to ten clients at once. Each engagement has its own test cases, its own contractors, its own stakeholders. You can't have client A seeing client B's data — that's a contract breach. Per-client SaaS subscriptions multiply your tool bill. One shared workspace where everyone sees everything is a privacy nightmare. Per-seat tools punish you for adding short-term contractors.

02Why TestOrchestrator fits agencies

01

One workspace, isolated projects

Projects within a workspace are walled off. Members see only the projects they're added to. Test cases, runs, exploratory sessions, and reports are all project-scoped. Client A literally cannot see client B's work.

02

Per-client permissions without per-tool overhead

Add a client stakeholder, give them read access to one project, done. They see their own results, not yours and not other clients'. No new subscription, no second tool to babysit.

03

Flat pricing handles contractor surges

Bring on three contractors for a release crunch on client B. Their seats don't spike your bill — flat $19/mo Starter or $79/mo Pro covers them as long as you stay under the user count. Remove them when the engagement ends.

04

Same data model across engagements

Templates, statuses, and lifecycle states are workspace-level — define once, use across every client project. New engagement? Spin up a project from a known shape, not a blank slate.

05

Defensible audit trail per project

Every test case, run, and result is timestamped and attributed. When client A asks "who ran the regression on May 5?", you have an answer.

06

White-label on the roadmap

TestOrchestrator runs on testorchestrator.com tenant subdomains today. For full white-labelling, contact sales about the Business plan; broader white-label support is planned.

03What an agency week looks like

  • Spin up a new project for a new client kickoff
  • Reuse your standard test case templates and statuses
  • Invite the client's PM with project-scoped read access
  • Run your first cycle, log results
  • Bring in two contractors for a release push, no bill change
  • Hand the client a per-project report at end of engagement

04Related reading

05Frequently asked questions

Can each client have their own project?
Yes. Projects are isolated within a workspace — separate test cases, runs, members, and access. A team member only sees the projects they're explicitly added to.
Can clients log in to see their own results?
Yes. Invite client stakeholders as users with project-scoped access — they see only their project, not your other clients' data.
Can I add a contractor for one engagement?
Yes. Add them, give them project-level access, and remove them when the engagement ends. Because pricing is flat per workspace, short-term seats don't spike the bill until you cross your user-count tier.
How do you handle white-labelling?
TestOrchestrator currently runs on testorchestrator.com tenant subdomains. White-label support is on the roadmap; for full white-labelling today, contact sales about the Business plan.
What about reporting per client?
Reporting is project-scoped, so per-client metrics work out of the box. Cross-project rollups and per-client dashboards are coming.

Try it on the free plan

5 users, 2 projects, 200 active test cases, 1 GB. No credit card.