At a glance
| Capability | TestOrchestrator | Zephyr Scale |
|---|---|---|
| Hosting model | Standalone web app | Jira Cloud / Data Center app |
| Requires Jira | No | Yes |
| Pricing model | Flat monthly per workspace | Per Jira user, monthly |
| Free plan | Yes — 5 users | Free under 10 Jira users (Atlassian model) |
| Test case repository | Folders, search, filters | Folders/sections inside Jira projects |
| Exploratory testing | First-class sessions | Limited |
| Cross-project reuse | Templates, shared statuses | Per-Jira-project |
| Standalone reporting | Yes | Mostly Jira dashboards |
| Setup time | Same day | Same day if Jira is set up |
Pricing and feature claims about Zephyr Scale change over time. Always verify current Zephyr Scale pricing and capabilities in the Atlassian Marketplace before deciding.
Where TestOrchestrator wins
- No Jira tax. Your test management bill isn't tied to your Jira user count. Add a tester without paying for an extra Jira seat just to give them access.
- Cleaner UI for QA work. Test execution doesn't have to fit into a Jira issue layout. Run cycles, log findings, and review results in a UI built for QA, not for project management.
- Exploratory testing as a primary surface. Sessions, charters, and logged findings — not a forced fit into Jira issue templates.
- Flat monthly pricing. $19 / $79 monthly, regardless of how many Jira users your engineering org has.
- Migration optional, not required. Use external references to keep linking out to Jira issues for defects — no need to recreate every artefact.
Where Zephyr Scale still wins
- Pure Jira shops. If everyone in your company looks at Jira every day, having tests live there reduces context switching for stakeholders.
- Existing traceability matrices. Zephyr Scale's traceability with Jira issues is mature and well-trodden if you already depend on it.
- Atlassian procurement. If you buy everything through Atlassian Marketplace, adding to your existing contract is administratively simpler than introducing a new vendor.
Migrating from Zephyr Scale
- Export Zephyr Scale test cases (built-in export, per project).
- Sign up for a TestOrchestrator workspace at /signup.
- Import cases via the test case import flow.
- Set up Jira external references in External References so existing defect links keep working.
- Migrate runs incrementally — start the next cycle in TestOrchestrator and let old Zephyr Scale runs age out naturally.
When to choose TestOrchestrator
Your QA team is tired of Jira UI overhead for test execution, you want predictable pricing that isn't tied to your Jira user count, or you're starting fresh and don't want to commit to the Atlassian ecosystem.
When to choose Zephyr Scale
Your whole company runs on Jira, every stakeholder report is a Jira dashboard, and tying tests to Jira issues is more important than UI ergonomics for QA.